Leather Care Guide

We are often asked by our customers for advice on how to protect, preserve and clean leather office furniture, in particular our executive leather office chairs.

For this reason, we’ve compiled this handy leather care guide to help you properly look after your leather office furniture. This will help to prevent damage from improper use of cleaning products and help to prolong the life of your product.

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Leather Cleaning Guide

You may need the following depending on the result you are trying to achieve:

1. Cleaning cloths (specialised E-cloth microfibre furniture cleaning cloths can be used on leather)
2. Distilled water
3. Isopropyl alcohol (also known as Rubbing Alcohol) & cotton wool (for removing ink stains from leather). Rubbing alcohol can also be used for removing mildew and mold from leather.
4. Talcum powder or cornstarch (for removing oil or grease stains from leather)
5. Chamois cloths, white wine vinegar, linseed oil (for nourishing and preserving leather products). Vinegar can also be used for removing salt stains from leather.
6. Ice – for removing gum from leather

 

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How To Nourish & Protect Your Leather Office Furniture

Mix together some white wine vinegar and linseed oil in a ratio of 1:2 (1 part vinegar to 2 parts oil). Using a chamois cloth, rub the leather using circular movements for at least 15 minutes. Once you have covered the entire surface, remove any excess liquid using another dry chamois cloth. Allow to dry naturally.

How To Remove Mold & Mildew From Leather

Mix together some rubbing alcohol & water in equal quantities. Apply to the leather surface using a damp cloth and then allow to dry naturally away from direct sunlight.

How To Remove Oil & Grease Stains From Your Leather Furniture

N.B Do NOT use water on its own as this could cause the stain to spread.

Blot up any excess oil or grease using tissue or absorbent cloth. Next cover the stain with either cornstarch or talcum powder and allow to sit overnight. The powder helps to absorb the grease or oil and you should find that using a soft, dry cloth the following day will help to remove the stain.

How To Remove Ink Stains From Leather

Carefully treat the ink stain using Isopropyl alcohol and a cotton wool ball or swab. Leave the rubbing alcohol to work into the stain for 15-20 minutes. Dry the area with a clean cloth.

N.B It is advisable to spot test a small, inconspicuous area before treating large ink stains.

How To Remove Gum From Leather

To remove sticky gum from leather you simply need to apply some ice until the gum hardens. Then carefully peel away the gum, ensuring you don’t scratch the leather beneath if using a sharp object.

How To Remove Salt Stains From Leather

This final tip probably applies more to leather clothing than furniture. However,  if for some reason you end up with salt stains on your leather office furniture, this is how to remove them. Mix a solution of vinegar to water in the ratio of 3:1 (3 parts vinegar and 1 part water). Using some cotton wool, gently wipe away the stains and allow to dry naturally.

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Leather conditioner, specialist leather care kits, and leather wipes are also widely available from supermarkets and DIY stores.

Please CLICK HERE if you would like to download this guide as a PDF file and feel free to distribute and share accordingly.

Office Furniture Feng Shui

The ancient Chinese art or science of Feng Shui dates back more than 3000 years.

Literally meaning ‘Wind’ ‘Water’, it is alleged that the positioning of furniture, ornaments, trinkets and paintings can directly affect the flow of energy in any given space.

Whether or not you actually believe that Feng Shui works, there can be no doubt that some of the principles have sound logical and practical elements that can affect your home and office environment.

Do you have a favourite public house or restaurant that you like to frequent? If the answer to this question is Yes then you will probably have a preferred place that you like to sit. The same is no doubt true within your own home. The reason for this is that some seating positions just seem more favourable than others and are perceived to be more comfortable and auspicious.

This of course could simply be attributed to something as simple and obvious as a good view, provided by a window seat for instance. However on the flip side of this, if you sit with your back facing the room and cannot see what’s going on behind you, it is not likely to be your first choice of seating.

For this reason I’ve compiled this quick guide to help you position your office furniture according to Feng Shui. This list is by no means exhaustive, but is merely designed to provide an insight into the more obvious benefits of Feng Shui.

Office Desk and Office Chair Placement

- Your office desk should be positioned so that you have a clear line of sight of your office door. This will help to protect you from betrayals. It also improves your general feeling of security because you will able to monitor those who enter or leave your office.

- Here are two of the more obvious benefits of Feng Shui but firstly, make sure that your office chair fully supports your back. Secondly, ensure you sit with the wall behind you. If you sit facing the wall you are more likely to encounter difficulties in obtaining promotion and other career path obstacles.

- If you don’t have overall control of your office environment or it is simply not possible to move your office desk, you can negate the problems associated with facing a wall by hanging a painting or picture of a beautiful landscape. This helps to create feelings of abundance and represents opportunity.

- You should avoid sitting with your back to a window because doing so symbolizes a lack of support. From a modern perspective this is another obvious one. Although it is highly unlikely that the ancient Chinese had computer screens, sitting with a window directly behind you could potentially cause screen glare!

- Placing an image or figure of a rooster on your office desk will help to protect you from malicious gossip, backstabbing and other office politics.

- Put a smooth, round object such as a glass crystal or orb on your office desk to negate negative energy and ensure a productive and harmonious working environment.

- Avoid sitting directly opposite a work colleague. Doing so can create a damaging build-up of negative Chi energy and can potentially lead to confrontations and conflicts. If you have no other option other than to sit facing another person in your office, consider mounting an office screen. Don’t forget to hang your picture of a landscape on the office screen! (See point above re. facing a wall).

Office Storage

Clutter is considered to encourage the flow of negative energy in Feng Shui and should be avoided.

- The obvious way to eliminate clutter in your office is to use office storage to help keep your office organised.

- It’s especially important to keep your office desk organised and tidy. This helps you to improve your focus . Once again, this makes a lot of sense from a practical point of view because removing clutter ensures that you are more efficient and productive. It’s also great for increasing your personal sense of wellbeing and positivity.

- Strong colours play an important part in Feng Shui and red is considered to be particularly favourable as an aid to prosperity and wealth generation. Try to incorporate some red office storage as part of your office furniture re-organisation.

- A gap of about 8-inches should be left between your office cupboards, office bookshelves and other office storage. Again this is supposed to encourage a positive flow of energy in the workplace.

Office Meeting Seating Arrangements

- Here’s a great Feng Shui tip if you are conducting an office meeting. Ensure that the office chairs or sofas are arranged into a triangular shape which faces your own office chair or office desk. This subliminally strengthens your position in the room as a centre of power and allows you to more easily take control of the meeting or discussion. It also makes your colleages feel comfortable and at ease.

- An additional benefit of forming this triangle is that it ensures the other meeting participants are all angled slightly towards each other. This creates an ‘all-inclusive’ environment which stimulates the flow of positive energy in the room and aids creativity and brainstorming activities.

If you have any additional tips or Feng Shui advice, please feel free to comment and let us know.

At BT Office Furniture we pride ourselves on our commitment to excellent customer service. That is why we use our own team of specialist fitters, many of whom have been working with the company for years.

This means that we don’t have to rely on courier companies to deliver our office furniture.

In fact our policy is to use only our own delivery team wherever possible because this means that the furniture is properly looked after and does not get damaged or knocked about. Additionally when it comes to office furniture and installation, our staff are highly trained, knowledgeable and courteous.

This is a major benefit when planning an installation and enables the office fit-out to be completed quickly and efficiently.

Click Here to read what our previous customers have to say.

If you’ve read through our BT Office Furniture customer testimonials, you will notice that even when unforeseen circumstances have affected delivery & installation, our team of fitters are happy and willing to accommodate in any way they can.

In fact this happened recently.

Our staff arrived at 10am expecting the furniture to arrive directly from the manufacturer at 11am (we normally deliver ourselves using our own fleet, but were unable to in this instance). Unfortunately the delivery was delayed and did not arrive until 7pm that evening! Rather than complain and walk off the job, our fitters remained to take the delivery and this was the response from our client:

Hi Derek

I would like to thank and commend your two staff members who were excellent yesterday. They conducted themselves in a thoroughly professional manner and considering the waiting time were the epitome of patience. Despite the long wait they took their time unloading and setting up when others may have been tempted to rush and get away. Please pass on my thanks for their efforts.

The rooms look really good. Hopefully the feedback today will be positive!

Regards

Stephen Jones
Sharp Laboratories of Europe Limited

From offering friendly advice to planning, designing and project managing your entire office furniture order from start to finish – we will endeavour to help you at every stage of the process.

We believe that it is this that sets us apart from the competition. Many of our competitors simply arrange courier delivery of flat packed items which as we all know, often get mishandled by the delivery companies.

Whether you are looking for a single office desk, a large quantity of office chairs or other office furniture items, the prices quoted on the website generally include free delivery, assembly and installation.

Please Contact Us for further information.

Office Furniture For The Future

Futuristic Office Desk

Nuvist, a Turkish architecture and design company have designed this incredible free-flowing, continuous form, floor mounted table.

This visually stunning office desk is a glimpse of what the office of the future might look like – free from the rigid constraints of traditional design.

This table would in my opinion look even better without the computer perched on top. Take a look at the next gadget and you’ll understand how this might soon be possible.

Can You Guess What This Is?

Your initial thoughts might be that it is some kind of spy pen, maybe there’s a camera hidden inside or some other kind of recording device.

In fact, it’s a PC.

Not only is it tiny, but it also has the capacity to store huge amounts of data (terabytes), and features 2 holographic projectors.

The first projects the equivalent of your computer screen onto a flat surface (such as a wall), while the other displays a holographic representation of a keyboard onto your office desk. Take a look at this video to see this amazing piece of future technology in action.

Integrated Office Desktop Technology

Companies like fgworkspace.co.uk specialise in integrating desktop technology into office furniture using their own patented remote controlled systems.

The slim remote control unit can  be installed into an office desk, pedestals and other bespoke office furniture items.

The computer itself can be placed in a location up to 20m away from the remote control unit.

 

 

This unit is set into the office desk edge and duplicates all necessary PC controls. It includes a headphone output, mic input, USB points and an optical drive.

There are also companies out there who will actually build you a bespoke office desk with your computer hidden inside – which dispenses with the need for a remote control unit.

It is easy to imagine that in the near future, computer desks with the CPU inside will be commonplace.

 

The End Of The Office Computer?

It is widely believed that the future of the office could be one where employees bring their own computers and devices.

Increasing numbers of people now have their own smart phones and tablets. It’s not hard to imagine a time in the not too distant future where workers are expected to provide their own devices which could be synced with both office and home networks.

Companies may cover some of the cost implications but actually if you think about it, working from home or remotely is becoming more and more common.

Personally, I have chosen to sync all my own devices and computers, so that I can pretty much work from anywhere with an Internet connection. I am certainly not alone in doing this and it kind of makes sense to have access to all your data whenever you need.

This is one of the reasons that free applications like Evernote are becoming so popular because they allow you to keep track of all your thoughts and ideas from any device that has it installed.

Following a recent Cisco survey, there is roughly a 50-50 split of companies that would allow BYOD (Bring Your Own Devices) to those that would not. However, this balance is beginning to tip in favour of BYOD acceptance.

Of course inherent problems lie ahead for this new breed of office worker. For instance some companies may not provide IT support for both  Apple and PC devices.

Additionally, there may be problems with viruses and malware infecting company and even home networks. These and other problems will need to be addressed before we truly sound the death knell for the office computer.

 

A Brief History Of The Office & Office Furniture – Part 2

Office Desk Evolution

Before the invention of the printing press, all books and literature had to be copied by hand. It is widely thought that the Chinese invented paper possibly as early as 100BC.

The constituents of this early paper was quickly improved upon and people were probably using it for writing within a few years.

Therefore we can safely assume that some form of writing desk would probably have evolved at the same time. So the desk or bureau has been with us for at least 2000 years.

Before the moveable type printing press appeared in the 15th Century, text was hand printed with blocks or written by hand. This led to the evolution of desks with special slots and spaces for writing instruments and tools.

Circa 1450

The first recorded mention of writing deskes in England was around 1450. These early desks were little more than portable boxes with a sloping, hinged lid used for writing.

Circa 1660

Bureaus began to be imported from Europe and were widely used by the upper classes and aristocracy, mainly for writing letters. Bureaus also had sloping, hinged lids which could be pulled down for writing on and for storage inside.

Circa Late 17th Century

After the bureau came the Bureau Cylinder and Roll-Top Bureau, both from France. The Cylinder Desk had a curved wooden lid that rotated inside the desk when open.

The Roll Top had a lid made from slats of wood glued to cloth which allowed the lid to also be pushed inside the desk to reveal the writing space and storage inside.

Circa 1700

Around about 1700, the first proper desks appeared with knee space that we are familiar with today.

These were called Knee Hole Writing Tables and allowed the user to be able to write at the desk without compromising comfort, storage or freedom of movement.

Circa 1850

The Victorians advanced the design of the office desk still further with their pedestal desks which generally had large flat, stretched leather writing surfaces with plenty of drawer storage space and legroom.

Circa 1900

By 1900, in the US alone there were around 100,000 people working in offices in clerical and administrative roles.

With the rise of the white collar worker, innovations in ergonomic office furniture design and space planning was essential. This led to many advances in the workspace including steel mass produced desks, filing cabinets and creative office layouts.

Ultimately, this all leads us to the present day where ergonomics, cable management and flexible, modular office furniture are paramount in modern day working environments.

To read more click the following link:
A Brief History Of The Office & Office Furniture – Part 1

Office Furniture – Modern & Contemporary Office Furniture Suppliers – BT Office Furniture UK

 

A Brief History Of The Office & Office Furniture – Part 1

Office Storage

Although there is no conclusive proof that offices were used by early humans, we do know that neolithic people were building storage shelves.

This picture taken from Skara Brae 5, Orkney, Scotland clearly shows this.

The site is thought to date from around 3100BC and in addition to the storage shelves and dresser, there is other stone furniture such as seating and preparation surfaces. Even stone shelving above the bed areas is evident, perhaps for storing more personal items and possessions.

Of course there is no specific evidence that these shelves were used for storing anything other than pots and pans. However, it does serve to highlight that early humans were more advanced and organised than we might otherwise imagine.

It is certainly true to say that people have been trading with each other since time immemorial. Therefore we can assume that those who acquired possessions from others would need a safe place to store them.

In a sense this can be viewed as ‘business’ and these acquisitions would no doubt have to be organised and stored away ready for the next transaction.

The word salary itself is thought to derive from the latin word salarium, which links employment with soldiers. In other words, early Roman soldiers were paid in salt which was considered a valuable commodity. Again, the soldiers would need a place to store this salt and it could be argued (perhaps tenuously) that this was the origin of the home office.

Organizations & Government Offices

It is a fairly safe assumption that ever since people organised themselves into hierarchical structures, those who held the power base at the top would need to have a space for issuing their commands and dictates. They also needed an office of one kind or another to perform their clerical and administrative duties.

Developed nations would have had some form of office space for hundreds of years. This has evolved rapidly in recent times, especially in the 19th and 20th Centuries with the advent of modern communications and networking.

Office Technology & Communication

The use of offices and office furniture for business, both private and commercial increased exponentially with the invention of the telegraph and telephone.

During the 19th Century in the US for instance, as the rail and road networks rapidly expanded, so did the proliferation of offices. It became normal to conduct business from commercial offices, especially with the advent of electric lighting, the typewriter and calculating machines.

Wherever there were manufacturing facilities, an office would be required to handle the administrative duties.

Of course the single most important invention that has contributed to office evolution is the computer. They allow users to perform complicated administrative tasks more easily and effectively. Computers enable people to network and share files within their own office environment, and also with other users in offices all around the globe.

Office Space Evolution From 1904 – Present Day

Circa 1904

American mechanical engineer Frederick Winslow Taylor is credited as being one of the first people to actually design an office space.

He was obsessed with trying to improve industrial efficiency.

Consequently he came up with the idea of packing his workers onto the floor with the senior staff and management in individual offices on the perimeter.

This is similar to the factory concept and is still common in countries such as China and India.

Circa 1950 – 1960

Eberhard and Wolfgang Schnelle created a new type of office planning called Burolandschaft – which means office landscape.

They based their layouts on the type of open plan offices that developed in the US around 1940.

These offices were a lot less formal than the type that Frederick Taylor created. In fact their office landscapes did away with office screens and often used strategic placement of plant pots and lighting to further enhance the working environment. The idea was to make it easier for people to discuss ideas with each other.

Circa 1964 – 1968

The Action Office was first designed by Robert Propst in 1964 and sold by Herman Miller.

Inspired by the Burolandschaft, it is essentially a cubicle system which is still in use today in some offices. It was the first example of modular office furniture with flexible office desk spaces and dividing screens.

It was eventually superseded by the Action II Office Range which is still in use today and is essentially what we think of as a cubicle system.

Circa 1980

Cubicle Farms (also known as Cube Farms or Sea Of Cubicles) appeared in the 1980s and in retrospect are probably one of the most unpleasant office working environments imaginable.

The Sea Of Cubicles shown in the image almost certainly arose from a desire to maximise working office space, while offering a degree of privacy for employees.  Additionally with the rise of middle management, there was a need to accommodate their office requirements and give them an illusion of importance without supplying individual offices. These were reserved for senior management only.

Circa 1994 – Present Day

Networking and the virtual office appeared with the phenomenal and exponential computing power of CPUs in the early 1990s.

There is a classic story about an Ad agency in the US whose CEO decided it would be a great idea to have an open plan virtual office with no individual desks.

Each morning, there would be a mad scramble as employees grabbed themselves a laptop and ran to claim the best available office chair and desk.

Needless to say, productivity dropped and the company became something of a laughing stock.

Nowadays of course more and more people are able to work remotely from their home office or in fact from pretty much anywhere that has an Internet connection.

For those that still work in a traditional office environment, most computers and peripherals will be networked together.

To make the most use of available space and to keep desk space clutter-free, there are many ranges of office furniture which are modular and can be configured in almost any way imaginable.

To read more click the following link:
A Brief History Of The Office & Office Furniture – Part 2 

Office Furniture Pranks

1. Tinkering With An Office Chair

I’m not sure if this has been staged or not but the first of these 3 videos shows a prank played on a rather large guy’s office chair.

Hilarious…

3. Office Screen Prank

A classic office cubicle stunt.

This one should get you laughing out loud. A guy phones his colleague and while he is distracted moves his office screen.

Very funny.

4. Office Full Of Junk

For this prank, you will need a cardboard box and a colleague with a window in their office door.

Your cardboard box will need to be slightly bigger than the window. Firstly, cut off one end and tape it to the window with the open end at the top.

Next, fill the box with junk. When your colleague looks through the window it will look like the entire office is full.

5. And Finally – A Very Funny Office Video

BT Office Furniture – Customer Testimonials

All the following testimonials are genuine.
Copies available upon request.

 

Hi Amanda,

Firstly I would like to thank you for the recent delivery we received of the 3 chairs I previously ordered, once again your delivery guys were very helpful and professional, and it can’t be easy carrying those chairs up 3 sets of stairs!!

I passed your information onto our secretary as she also ordered chairs for people…

Many thanks!

Ben Woodman
Medivet

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Hi Derek

I would like to thank and commend your two staff members who were excellent yesterday. They conducted themselves in a thoroughly professional manner and considering the waiting time were the epitome of patience. Despite the long wait they took their time unloading and setting up when others may have been tempted to rush and get away. Please pass on my thanks for their efforts.

The rooms look really good. Hopefully the feedback today will be positive!

Regards

Stephen Jones
Sharp Laboratories of Europe Limited

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Hi Leigh

Your guys have now finished and I must say what a fantastic job they have done. They have quickly and efficiently installed everything as well as being pleasant and friendly to our staff, who have interacted with them – a complete credit to your company. They have installed everything, and have left everything clean and tidy with no rubbish about.

Look forward to working with them in the near future.

Many thanks

Andy Weaver
Europa Group

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Hi Dave & Derek

Please pass my thanks on to the team – another great job. Few pictures attached of the final office.

Many thanks

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Hello Amanda,

I received 2 chairs from you that I have ordered recently and would just like to thank you and the delivery guys for being so professional and helpful!

I was out of the office yesterday on an inspection and when I returned there were the 2 chairs I had ordered, fully put together waiting by my desk!

I was told the 2 lads who delivered the chairs, struggled up the stairs with them – this just shows the commitment and level of customer service so a massive thank you to the lads and yourselves at the office!

Many thanks

Ben Woodman
Medivet

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Dear Leigh

Just had to send you a quick note regarding my experience with your company, and in particular Nigel who I have dealt with. Of course the product and the price have to be right but I must say that Nigel is one of the most helpful and friendly people I have had the pleasure of dealing with and is a credit to you and your company.

I run my own small family-owned firm and know all too well how important customer service is and how our staff have to wow our clients. Nigel certainly did. So much so that had I found another website that offered a better product, I would have called Nigel back to see if I could buy it from BT Office Furniture as I really wanted the business to go to him. And if I had found somewhere cheaper for the same product I would still have placed my business with Nigel just for the experience.

I look forward now to receiving the goods ordered and using your company again the next time I need more furniture.

Regards

Steve Blofield
SBA Financial

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Many thanks for what was a superb delivery yesterday. Without a doubt one of the best jobs I have seen in a while. My wife said your team were very professional and I am certainly happy with the finish – not something I say lightly.

Thanks again

Gary O’Sullivan

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Dear Leigh,

They’ve just arrived.

Thank you VERY much for the speedy service!

Best wishes,

Yvonne Haddow
CCLI (Christian Copyright Licensing International)

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…Only a pleasure – I’ve been meaning to email since the installation and keep forgetting! Really – a very well done to you and your team – my FD, MD and CD were most impressed.

Kind regards,

Lyn Preuss
Medicine-Man.net

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Hi Nigel

Thanks for this, I would also like to pass on my thanks to Dave and his team, they were brilliant and their attitudes were a breath of fresh air. A job very well done by all.

I have a small favour if at all possible, would you have someone who could move our HR desks around, they want to face each other and the IS chap has gout so can’t move anything. It would be a half hour job.

Many thanks

Lynda Cartledge
4com.co.uk

BT OFFICE COMMENT: This was carried out as per Lynda’s request

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Hello Sarah,

Thank you for sending the replacement wheels so quickly.

Excellent customer service!

Kind regards,

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Hi Leigh

Just a quick email to say thanks for your help with the glass table, it was installed today and looks fantastic. Can you send Dave my thanks for the help with the delivery today.

Cheers

Chris West
Harts Office Solutions

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Hi Derek and Leigh

Thank you so much for the lovely bottles of wine that arrived for me today, that was a lovely gesture and much appreciated.

And thank you as well for your fantastic service as per usual this year and your ability to deliver the furniture to me to such short deadlines. You’ve been a great help and enabled me to be able to meet the deadlines I’ve been set.

Thank you again gentlemen and have a wonderful Christmas.

Kind regards

Rachael Bate
Updata Infrastructure UK Limited

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Hi Leigh,

Many thanks for the invoice and your help with the order – if only every time you had to place an order it was that pain free and quick!!

Kind regards,

Linda Casey
Cleaning & Support Services Association

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Hi Nigel/Dave

Just to thank you for yesterday and for doing the Plymouth installation – all looked very smart and client very pleased – top service as always – many thanks.

Best wishes

Paul
PHI Concepts

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Dear Sir/Madam,

Thank you for the two replacement units delivered today.

It has been a pleasure to deal with you.

Yours truly,

Dr John Farthing

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Hi Chris

Marvellous! Thank you, wish there were more efficient companies like you around.

All the best, and thank you again

Andy Parry

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Dear Sarah

My chair has now arrived and is all there. I can’t than you enough for all the help you gave me.

The service I received from you is so unusual in today’s world.

Once again thank you.

Brian Hobden

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Hi Nigel

Thank you for emailing. It went very well thank you. Both of your guys were really helpful and efficient so thanks to them.

The screens were fine. I decided in the end to reuse 3 and leave the others. All looks very impressive!

Kind rgds

James Newton
Animal Friends

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Dear Chris

Just wanted to say that we are really pleased with all the furniture that you supplied – our receptionist was “thrilled to bits”.

Your guys were very efficient and had all the furniture made up in good time.

Thank you for all your assistance.

Kind regards

Valerie Terry
Carter Bells

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I want to thank you for what can only be described as exceptional service.

I ordered my desk and asked if it could be delivered on a specific day. You told me this could only be the case if there was a lorry coming up to Worcestershire.

But you really helped me out, kept me informed and when you realised the desk was going to be delivered to you on the day I requested, you had it delivered directly to me and assembled.

This is quality customer care and service, not to be forgotten and not to be kept to myself – I’m telling others how impressed I’ve been with you.

Once again, thank you.

Best wishes

Jo Lunn
Bowen Technique Training

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Sarah

The table and chairs have all been delivered and installed now and I just say we are impressed with the products, value for money and the quality of the service we received.

Many thanks

Zoe Matthews
Harlow Council

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Just wanted to say to all of you at BT Office Furniture, thank you once again for sorting out our furniture and making it as easy as possible!!

Claire M Levick
A&P Falmouth

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Hi Chris

Just a quick mail to say the furniture is in and looks great. Your installation chap was fantastic, so thank you very much indeed. We will probably change the rest of the furniture later in the year including a new reception desk and boardroom table.

Once again thank you.

Kind regards

Mark Hilferty
Space the design practice

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Attn. Leigh.

We’ve just had delivery of our 2 black cupboards. Thank you.

I felt we should let you know that your 2 drivers were absolutely lovely.

When I asked if it was a problem to take the cupboard up some stairs (2 flights), they responded that it wasn’t  a problem and said “it’s our job”.

We have many deliveries to our offices and many times we are faced with miserable, unhelpful drivers. It was a pleasure to deal with your 2 guys today.

Olwyn Gibson
on behalf of Library HQ, The Castle, Carlisle

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Chris

It’s all done. The fitters worked very hard and have done an excellent job.

Thank you very much; I won’t hesitate to come back to you for future needs.

Regards

Steve Barker

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I have been meaning to send you these not very good photographs for ages, to let you see how well your screens worked with the one way vision film and also the orange operator chairs and funky coffee table.

The owner is delighted how we were able to squeeze a quart into a pint pot and transform a smelly old pet shop!

Thanks again for your help

Best regards

Val Plummer
McConnell Travel

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Hi

I’m just sending a quick email to say thanks for the delivery of our table and chairs – I’m really impressed with the quick and professional service!

Kind regards

Sarena Parry
Solar Technologies

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Leigh

10 OUT OF 10

All delivered on time, please convey my thanks to your fitters. Your service from start to finish was very professional.

Thanks

Chris Bushell
AON

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Good morning Derek,

The headmistress was very very impressed (can’t stress how impressed) with the plans and we should have an order with you by the end of the day. Thank you so much for all of the hard work that you have put in.

It is greatly appreciated.

Cerys Parker
Director of ICT
Ipswich High School

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Dear Sir/Madam

Firstly, this is a thank you for the professional manner with which the company has dealt with my husband and myself from calling in at your showroom and placing an order – and talking to not only the administrator – but also the stockroom workers – ie. Chris in particular.

Very knowledgeable and helpful. Your Admin Assistant was kind and patient in advising on products. To delivery – on the day very courteous and helpful gentlemen – including unwrapping and taking away the packing.

I know this would not be the biggest sale in your organisation but you made us feel no less important.

Once again thank you to all who make it a joy to do business with such a professional organisation.

Yours faithfully

Shelia Gray

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Hi Leigh,

I just wanted to say a big thanks for getting us our Actiu office desks in time for our deadline – and also to say how great your guys were who delivered and assembled them all – they were fantastic!

Thanks,

Kristina Brown
Q Developments

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Morning Leigh

Thanks for the prompt delivery of our furniture yesterday and the excellent service by the chaps that delivered it, they are a credit to your company.

Kind regards

Teresa
Wolsey Securities

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Dear Derek

We are delighted with the new reception counter and have had plenty of compliments from our patients too!

Many thanks for your help and patience.

Best wishes and kind regards

Karen Dexter
North West London Medical Centre

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Dear Leigh

Thank you so much for arranging the delivery of the Black Leather Executive Armchair last Thursday, the very day of the birthday for which it was planned as a very special present.

I realise that a few strings had to be pulled and am genuinely grateful that the effort was made. The recipient is utterly delighted with the chair, in fact it’s a problem tempting him out of it!

Thanks again and all the best,

Avril Bardoni

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Derek,

I was very impressed with your men. They were pleasant and hard-working and did a brilliant job in record time (they finished at around 3.00).

Please pass on my thanks to them.

Thanks,

Dee Whitelock
VT Land

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Derek,

Thank you very much for your generous gift this Christmas.

The hamper has just been delivered and Angela and I will enjoy unwrapping it and exploring and sampling the goodies over Christmas.

I was pleased to be able to make the recommendation to Selecta, without expectation of any recognition, as I knew you had previously provided us with  first class service in Stratford and would not let Selecta down.

I know they are happy with the outcome and have considered you for other fit out projects.

My best wishes to you and the BT team for a happy and peaceful Christmas.

Roger Seddon

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With many thanks.

Your delivery guys were v.impressive.

OwenJames Events Limited

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Many thanks for excellent service

Terry Beasley

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