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Customer Satisfaction

BT Office Furniture – Customer Testimonials

All the following testimonials are genuine.
Copies available upon request.

 

Hi Dave & Derek

Please pass my thanks on to the team – another great job. Few pictures attached of the final office.

 Office Furniture - Selfridges  Office Furniture - Selfridges  Office Furniture - Selfridges
 Office Furniture - Selfridges  Office Furniture - Selfridges  Office Furniture - Selfridges

Many thanks

Kate Miller
Selfridges & Co, London


 

Hello Amanda,

I received 2 chairs from you that I have ordered recently and would just like to thank you and the delivery guys for being so professional and helpful!

I was out of the office yesterday on an inspection and when I returned there were the 2 chairs I had ordered, fully put together waiting by my desk!

I was told the 2 lads who delivered the chairs, struggled up the stairs with them – this just shows the commitment and level of customer service so a massive thank you to the lads and yourselves at the office!

Many thanks

Ben Woodman
Medivet


 

Dear Leigh

Just had to send you a quick note regarding my experience with your company, and in particular Nigel who I have dealt with. Of course the product and the price have to be right but I must say that Nigel is one of the most helpful and friendly people I have had the pleasure of dealing with and is a credit to you and your company.

I run my own small family-owned firm and know all too well how important customer service is and how our staff have to wow our clients. Nigel certainly did. So much so that had I found another website that offered a better product, I would have called Nigel back to see if I could buy it from BT Office Furniture as I really wanted the business to go to him. And if I had found somewhere cheaper for the same product I would still have placed my business with Nigel just for the experience.

I look forward now to receiving the goods ordered and using your company again the next time I need more furniture.

Regards

Steve Blofield
SBA Financial


 

Many thanks for what was a superb delivery yesterday. Without a doubt one of the best jobs I have seen in a while. My wife said your team were very professional and I am certainly happy with the finish – not something I say lightly.

Thanks again

Gary O’Sullivan


 

Dear Leigh,

They’ve just arrived.

Thank you VERY much for the speedy service!

Best wishes,

Yvonne Haddow
CCLI (Christian Copyright Licensing International)


 

…Only a pleasure – I’ve been meaning to email since the installation and keep forgetting! Really – a very well done to you and your team – my FD, MD and CD were most impressed.

Kind regards,

Lyn Preuss
Medicine-Man.net


 

Hi Nigel

Thanks for this, I would also like to pass on my thanks to Dave and his team, they were brilliant and their attitudes were a breath of fresh air. A job very well done by all.

I have a small favour if at all possible, would you have someone who could move our HR desks around, they want to face each other and the IS chap has gout so can’t move anything. It would be a half hour job.

Many thanks

Lynda Cartledge
4com.co.uk

BT OFFICE COMMENT: This was carried out as per Lynda’s request


 

Hello Sarah,

Thank you for sending the replacement wheels so quickly.

Excellent customer service!

Kind regards,

David Duane


 

Hi Leigh

Just a quick email to say thanks for your help with the glass table, it was installed today and looks fantastic. Can you send Dave my thanks for the help with the delivery today.

Cheers

Chris West
Harts Office Solutions


 

Hi Derek and Leigh

Thank you so much for the lovely bottles of wine that arrived for me today, that was a lovely gesture and much appreciated.

And thank you as well for your fantastic service as per usual this year and your ability to deliver the furniture to me to such short deadlines. You’ve been a great help and enabled me to be able to meet the deadlines I’ve been set.

Thank you again gentlemen and have a wonderful Christmas.

Kind regards

Rachael Bate
Updata Infrastructure UK Limited


 

Hi Leigh,

Many thanks for the invoice and your help with the order – if only every time you had to place an order it was that pain free and quick!!

Kind regards,

Linda Casey
Cleaning & Support Services Association


 

Hi Nigel/Dave

Just to thank you for yesterday and for doing the Plymouth installation – all looked very smart and client very pleased – top service as always – many thanks.

Best wishes

Paul
PHI Concepts


 

Dear Sir/Madam,

Thank you for the two replacement units delivered today.

It has been a pleasure to deal with you.

Yours truly,

Dr John Farthing


 

Hi Chris

Marvellous! Thank you, wish there were more efficient companies like you around.

All the best, and thank you again

Andy Parry


 

Dear Sarah

My chair has now arrived and is all there. I can’t than you enough for all the help you gave me.

The service I received from you is so unusual in today’s world.

Once again thank you.

Brian Hobden


 

Hi Nigel

Thank you for emailing. It went very well thank you. Both of your guys were really helpful and efficient so thanks to them.

The screens were fine. I decided in the end to reuse 3 and leave the others. All looks very impressive!

Kind rgds

James Newton
Animal Friends


 

Dear Chris

Just wanted to say that we are really pleased with all the furniture that you supplied – our receptionist was “thrilled to bits”.

Your guys were very efficient and had all the furniture made up in good time.

Thank you for all your assistance.

Kind regards

Valerie Terry
Carter Bells


 

I want to thank you for what can only be described as exceptional service.

I ordered my desk and asked if it could be delivered on a specific day. You told me this could only be the case if there was a lorry coming up to Worcestershire.

But you really helped me out, kept me informed and when you realised the desk was going to be delivered to you on the day I requested, you had it delivered directly to me and assembled.

This is quality customer care and service, not to be forgotten and not to be kept to myself – I’m telling others how impressed I’ve been with you.

Once again, thank you.

Best wishes

Jo Lunn
Bowen Technique Training


 

Sarah

The table and chairs have all been delivered and installed now and I just say we are impressed with the products, value for money and the quality of the service we received.

Many thanks

Zoe Matthews
Harlow Council


 

Just wanted to say to all of you at BT Office Furniture, thank you once again for sorting out our furniture and making it as easy as possible!!

Claire M Levick
A&P Falmouth


 

Hi Chris

Just a quick mail to say the furniture is in and looks great. Your installation chap was fantastic, so thank you very much indeed. We will probably change the rest of the furniture later in the year including a new reception desk and boardroom table.

Once again thank you.

Kind regards

Mark Hilferty
Space the design practice


 

Attn. Leigh.

We’ve just had delivery of our 2 black cupboards. Thank you.

I felt we should let you know that your 2 drivers were absolutely lovely.

When I asked if it was a problem to take the cupboard up some stairs (2 flights), they responded that it wasn’t  a problem and said “it’s our job”.

We have many deliveries to our offices and many times we are faced with miserable, unhelpful drivers. It was a pleasure to deal with your 2 guys today.

Olwyn Gibson
on behalf of Library HQ, The Castle, Carlisle


 

Chris

It’s all done. The fitters worked very hard and have done an excellent job.

Thank you very much; I won’t hesitate to come back to you for future needs.

Regards

Steve Barker


 

I have been meaning to send you these not very good photographs for ages, to let you see how well your screens worked with the one way vision film and also the orange operator chairs and funky coffee table.

The owner is delighted how we were able to squeeze a quart into a pint pot and transform a smelly old pet shop!

Thanks again for your help

Best regards

Val Plummer
McConnell Travel


 

Hi

I’m just sending a quick email to say thanks for the delivery of our table and chairs – I’m really impressed with the quick and professional service!

Kind regards

Sarena Parry
Solar Technologies


 

Leigh

10 OUT OF 10

All delivered on time, please convey my thanks to your fitters. Your service from start to finish was very professional.

Thanks

Chris Bushell
AON


 

Good morning Derek,

The headmistress was very very impressed (can’t stress how impressed) with the plans and we should have an order with you by the end of the day. Thank you so much for all of the hard work that you have put in.

It is greatly appreciated.

Cerys Parker
Director of ICT
Ipswich High School


 

Dear Sir/Madam

Firstly, this is a thank you for the professional manner with which the company has dealt with my husband and myself from calling in at your showroom and placing an order – and talking to not only the administrator – but also the stockroom workers – ie. Chris in particular.

Very knowledgeable and helpful. Your Admin Assistant was kind and patient in advising on products. To delivery – on the day very courteous and helpful gentlemen – including unwrapping and taking away the packing.

I know this would not be the biggest sale in your organisation but you made us feel no less important.

Once again thank you to all who make it a joy to do business with such a professional organisation.

Yours faithfully

Shelia Gray


 

Hi Leigh,

I just wanted to say a big thanks for getting us our Actiu office desks in time for our deadline – and also to say how great your guys were who delivered and assembled them all – they were fantastic!

Thanks,

Kristina Brown
Q Developments


 

Morning Leigh

Thanks for the prompt delivery of our furniture yesterday and the excellent service by the chaps that delivered it, they are a credit to your company.

Kind regards

Teresa
Wolsey Securities


 

Dear Derek

We are delighted with the new reception counter and have had plenty of compliments from our patients too!

Many thanks for your help and patience.

Best wishes and kind regards

Karen Dexter
North West London Medical Centre


 

Dear Leigh

Thank you so much for arranging the delivery of the Black Leather Executive Armchair last Thursday, the very day of the birthday for which it was planned as a very special present.

I realise that a few strings had to be pulled and am genuinely grateful that the effort was made. The recipient is utterly delighted with the chair, in fact it’s a problem tempting him out of it!

Thanks again and all the best,

Avril Bardoni


 

Derek,

I was very impressed with your men. They were pleasant and hard-working and did a brilliant job in record time (they finished at around 3.00).

Please pass on my thanks to them.

Thanks,

Dee Whitelock
VT Land


 

Derek,

Thank you very much for your generous gift this Christmas.

The hamper has just been delivered and Angela and I will enjoy unwrapping it and exploring and sampling the goodies over Christmas.

I was pleased to be able to make the recommendation to Selecta, without expectation of any recognition, as I knew you had previously provided us with  first class service in Stratford and would not let Selecta down.

I know they are happy with the outcome and have considered you for other fit out projects.

My best wishes to you and the BT team for a happy and peaceful Christmas.

Roger Seddon


 

With many thanks.

Your delivery guys were v.impressive.

OwenJames Events Limited


 

Many thanks for excellent service

Terry Beasley


Office Furniture – Modern & Contemporary Office Furniture Suppliers – BT Office Furniture UK

Posted by Richard, 3 February 2012 , 11:53 am

Office Humour

Office Humour

09:30am

Because today is Friday (and the 13th no less!) I thought that today’s blog should have a more light-hearted theme.

So here is a selection of office humour that I have found from a variety of sources…

—————————————–

Update

19:10pm

Well…perhaps predictably and unsurprisingly, this Friday 13th has not turned out quite how I had planned.

I had been hoping to write an extensive and amusing post with numerous jokes, anecdotes and a variety of appropriately office-themed situational comedy.

However…

Issues with our company website have prevented me from writing the blog I intended. So because my day has been a complete frightmare (oh ho! ho!), I’ve decided to make you share my suffering too!

Therefore, rather than try to amuse you, I’ve decided that I’m going to fulfil today’s blog remit and attempt to FRIGHTEN you instead!

Here are some some (vaguely) related Friday 13th videos which I GUARANTEE will make you jump! (Courtesy of Mashable.com)

Enjoy!…

Creepy Grudge Ghost Girl In The Mirror

It Will Make You Jump (WATCH)

Scary Screamer

If This Doesn’t Make You Jump…Nothing Will!

FOllOW thE Red DOt!!!!!

Ghost Caught On Tape

Demon Baby

I hope you enjoyed your Friday Fright!

Which one is your favourite?!

Please feel free to add comments…

Richard Blandford – SEO Campaign Manager
BT Office Furniture – Leading Suppliers Of Business Office Furniture

 

Posted by Richard, 13 January 2012 , 8:07 pm

Wholesale Pages – UK Wholesale Suppliers Directory

Wholesale Suppliers Directory

Wholesale Pages is a leading UK B2B portal.

Since their inception in 2003, they’ve been getting huge savings of up to 90% on retail prices for their members by providing latest, authentic, and up to date wholesalers, dropshippers, distributors, manufacturers, importers, auctions and thousands of other relevant trade resources.

Their members include many renowned retailers, eBay power sellers, people working from home, market, car boot and fair traders. Even individuals looking for a one-off bargain.

In addition to assisting you with finding the most suitable wholesale suppliers for all types of products, they also offer exclusive discounts from many wholesalers and dropshippers, hand-picked special offers with over 500% markups, a regularly updated downloads section with latest trading guides, tips and strategies, and a dedicated research team who will find verified suppliers as per your requirements.

If you’re looking for wholesale office furniture including office desks, office chairs, office storage and office screens then look no further!

Wholesale Suppliers Directory

Posted by Richard, 10 January 2012 , 10:41 am

Is Office Gossip A Bad Thing?

Contrary to public perception and popular opinion, office gossip in the workplace might actually be beneficial according to some experts.

Gossip can give you an insight into the social and political power within your place of work. For instance, it can be useful to help you distinguish friend from foe. It also allows us to decide if someone can be trusted and whether or not we should forge connections with them as well as offering us a way of comparing ourselves with others.

Ever since the first languages were formed, humans have been assessing each other and gossip has been a vital tool in aiding our survival as a species.

For example: “Can he/she be trusted?”, “Will he/she be reliable?”, “Is he/she a hard worker and dependable?”

In prehistoric times when people lived in small groups, success in those groups such as attracting a mate, establishing status and obtaining the largest share of the spoils from a hunt depended on getting the latest gossip on your neighbours. In other words, it was a great way to assess the competition and still remains true to this day albeit in a slightly more subtle way.

Whilst it is true that gossip can be incredibly damaging for those on the receiving end of negative chatter, it is in fact a social skill and those who are the most adept at it are more likely to succeed as gossiping is hard-wired into our genetic makeup according to a Frank McAndrew Ph.D., professor of psychology at Knox College in Galesburg, Illinois.

The important skill to learn is how to gossip without being malicious or cruel. Being a part of the office gossip can help create camaraderie and it binds people together, especially if they feel they can trust each other enough to share information and rumours. However, those who are not involved can often be left feeling ostracized.

Although nobody wants to be labelled a ‘gossip’, it takes a rare individual who would not want to be a part of a really good story about one of their work colleagues. Really good stories are VERY hard to suppress and will almost certainly be spread eventually.

There can be no denying that gossiping can be a great way for disgruntled employees to vent their anger or frustration. However, it is very easy for malicious rumours and lies to be spread and for gossip to get out of control. This is clearly the downside of office chatter and it is this aspect that managers and employees must keep a handle on in order to maintain a happy and productive working environment.

Do you have any experience either good or bad of office gossip?

What are your opinions of gossiping in the workplace?

By Richard Blandford – SEO Campaign Manager
BTOffice.com – a leading supplier of business office furniture

Posted by Richard, 5 January 2012 , 3:46 pm

The Worlds Greatest Furniture Designer?

If you work in the office furniture industry and are asked to cite a famous or notable designer there is a strong chance that the name Arne Jacobsen will be put forward. As a designer , if you are credited with a design that becomes ‘iconic’ you can be justifiably proud. Some would say that FOUR iconic designs is simply greedy!! When you find out that Jacobsen never called himself a ‘designer’ and that furniture design was very much secondary to his main career as an architect, this becomes all the more remarkable.

Born in Copenhagen in 1902, Arne Emil Jacobsen grew up wanting to be a painter. His Father, considering this a most insecure profession, persuaded the young Arne that architecture was a more sensible career choice. Jacobsen attended the Royal Danish Academy of Fine Arts from 1924-27 and in 1925, while a student there, won a Silver Medal at the Exposition Internationale des Arts Decoralifs et Industriels Modernes for a chair design.

His career as an architect flourished from 1932 until his unexpected death in 1971. Notable commissions during a career in which he was described as a main protagonist of the International Modern Style, were the buildings and grounds for St Catherine’s College, Oxford and the SAS Royal Hotel described at the worlds’ first ‘designer hotel’. It was this hotel commission that that allowed Jacobsen to put into practice his theory of ‘total design’. Jacobsen not only designed the hotel building, he also designed the grounds, all the internal spaces and internal fitments, the furniture and decorations: even the ashtrays for sale in the souvenir shops and the livery of the buses bringing guests from the airport!!

In 1934, Jacobsen teamed up with the well-known, high quality Danish furniture manufacturer Fritz Hansen. This collaboration would continue throughout Jacobsen’s career and would be key to his success as a furniture designer.

Office Chair

 

 

 

 

 

The Ant – 1952

This chair was originally designed for the canteen of Danish Healthcare company Novo Nordic and was the breakthrough product from the Jacobsen / Fritz Hansen collaboration. The chair almost failed at the prototype stage, however, as Fritz Hansen was not convinced of the chairs’ commercial potential. Jacobsen was and agreed to personally buy any chairs produced that remained unsold. His faith in the design was justified and The Ant, with its three legs and ultra-modern look became the first Arne Jacobsen ‘icon’.

 

 

 

 

 

Series 7 – 1955

How do you follow the fact that your first chair gains iconic status? By ensuring that your second one does too!! The Series 7 chair is considered to represent the ultimate use of the laminator’s art: the process of bonding different layers of wood in different directions and then steam bending them into shape. This technique was perfected in the Fritz Hansen factory and Jacobsen pushed the boundaries of their skill to create this iconic shape. If you create icons, be prepared for them to be copied!! The Series 7 is considered to be the worlds’ most copied chair with millions sold every year based on the original design. The most famous example of a copy in popular culture? Look no further than the classic Lewis Moody shot of Christine Keeler.

Is this an Arne Jacobsen Series 7 chair?

Christine Keeler

 

 

 

 

 

 

 

 

 

No it isn’t!! Jacobsen never built a hand-hold aperture into his chairs but the use of a chair so similar for a photo that took the world by storm simply reinforced Jacobsen’s status.

The Egg and The Swan – 1958

Office Chair

 

 

 

 

 

 

 

 

Egg Easy Chair

 

Office Chair

 

 

 

 

 

 

 

 

Swan Easy Chair

The Radisson SAS Royal Hotel in Copenhagen was the commission that allowed Jacobsen to pursue his idea of ‘total design’. It also resulted in the creation of these two extraordinary chairs that were used in the Lobby and Reception areas of the hotel. Jacobsen’s inherent understanding of what looked and felt right allowed him to create these furniture pieces that were ‘all curves, no solid lines’ to be placed in a building that was resolutely linear.

Hotel Lobby Furniture

 

 

 

 

 

Radisson SAS Hotel Lobby Copenhagen

Office Furntiure

 

 

 

 

 

Original Reception from 1960

In the late 1950’s the production processes used to create these chairs were technologically extremely innovative. A moulded synthetic shell was covered in a layer of cold cured foam which was then upholstered in either fabric or leather. The original prototypes of these chairs were made in Jacobsen’s garage, perfected by Fritz Harris and have been in continuous production ever since.

Four iconic designs, one great designer.

Posted by Richard, 4 January 2012 , 4:11 pm

Logo’s – The Design Essential

This year the Nike ‘Swoosh’ is 40 years old – and still looks good. Created by Carolyn Davidson back in 1971, the iconic logo epitomises simple, effective design.
It got us thinking about our favourite logos and how such an integral part of any businesses branding can be overlooked when it is seen every day. Here’s a rundown of some classics… more…

Posted by Richard, 30 August 2011 , 3:27 pm

Beat the January Sales This Christmas with BT Office Furniture

bt_office_img2After the merriment of Christmas passes, the rush of the January sales is soon to follow. To save you from the stress of the high street, BT Office Furniture have made it easier by offering many discounted lines of office furniture throughout the year. more…

Posted by Derek, 21 December 2010 , 10:07 am

Space Saving Desks

space_saving_desksBT Office Furniture announces new range of space saving office desks that promise to save you money without compromising employee productivity or moral. more…

Posted by Richard, 7 December 2010 , 2:59 pm

Why Selecting Economy Office Furniture Can Beat the Recession

This week leading financial chiefs have voiced fears that the economy may be heading for a double dip, labelling the country at a 34% risk of slipping into a repeat of last years recession. With the risk that things may not be improving office furniture supplier BT Office advises businesses to think carefully about new purchases and business changes. more…

Posted by Derek, 13 October 2010 , 2:37 pm

Want To Be The Boss?

Debenhams have released news that their sales of home office furniture have increased by an incredible 340%. The reason for this staggering climb, they believe, is the boost in people working from
home in order to avoid
the looming cloud of the recession. This growth in sales is supported by news from the UK Government which suggests that in the current unstable working world people are opting to work from home and be their own boss. more…

Posted by Derek, 25 August 2010 , 4:17 pm